Shipping policy

At Eleanor Jewelry, we’re dedicated to making your shopping experience as smooth and enjoyable as possible. We ensure that every order is shipped quickly and securely, so your jewelry arrives safely at your doorstep.

Shipping Destinations

We are proud to offer secure and reliable shipping for all eligible orders. Our goal is to ensure that your jewelry reaches you safely and in perfect condition.

Order Processing Time

Once your order is placed, we strive to process it swiftly. Please allow 1-2 business days for order processing before your item is shipped.

Estimated Delivery Time

While we do our best to get your order to you as quickly as possible, delivery times may vary depending on your location. Generally, you can expect your package to arrive within:

  • USA | CA | UK |  Orders: 3-7 business days
  • AUS Orders: 4-10 business days
  • Rest Of World Orders: 4-12 business days

Tracking Your Order You will receive a tracking number via email once your order has been shipped. This allows you to keep an eye on the progress of your package and estimate its delivery date.

Shipping Carriers

We partner with reputable shipping carriers to ensure the safe and timely delivery of your order.

Shipping Fees

Enjoy FREE SHIPPING on all orders over $40 USD! For orders below this amount, shipping rates will be calculated at checkout.

Customs and Duties

Please be aware that international orders may be subject to customs and import duties based on your country's regulations. These fees, if applicable, are the responsibility of the customer. We recommend checking with your local customs authorities or government for specific information regarding these charges in your country.

Lost or Delayed Shipments

While we make every effort to ensure the prompt delivery of your order, there may be unforeseen circumstances that can cause delays. If your package is significantly delayed or goes missing, please reach out to our customer support team, and we will assist you in resolving the issue.

Questions?

If you have any questions or concerns about our shipping policy, feel free to contact our friendly customer support team at support@eleanorjewelry.com. We're here 24/7 to make your shopping experience as seamless as possible.

Thank you for choosing Eleanor Jewelry. We look forward to serving you!