1. What is Eleanor Jewelry known for?
Eleanor Jewelry is renowned for crafting exquisite, high-quality jewelry pieces made from premium S925 sterling silver. Our jewelry is not only elegant but also hypoallergenic, ensuring a worry-free wearing experience for our valued customers.
2. What is S925 sterling silver?
S925 sterling silver is a high-grade silver alloy consisting of 92.5% pure silver and 7.5% other metals, typically copper. This alloy enhances the durability and strength of silver while maintaining its beautiful luster.
3. How do I care for my Eleanor Jewelry pieces?
To maintain the beauty and longevity of your jewelry, follow these tips:
- Avoid contact with chemicals, lotions, and perfumes.
- Remove jewelry before showering, swimming, or exercising.
- Prevent scratches and bumps by storing pieces separately.
- Wipe with a soft cloth after wear to remove oils and sweat.
- Avoid wearing jewelry during sleep.
4. How can I track my order?
Once your order ships, you will receive a tracking number via email. You can use this number to track your shipment's progress. Simple visit our website and navigate to the 'Track Order' page. There, you'll be able to easily monitor the status and whereabouts of your order in real-time.
5. How do I prevent my jewelry from tarnishing?
To prevent tarnishing, store your jewelry in a cool, dry place away from direct sunlight and moisture. Consider using anti-tarnish strips or pouches, and keep your jewelry clean by following our care guidelines.
6. Are your products hypoallergenic?
Yes, all our jewelry is meticulously crafted to be Nickel-free, Cadmium-free, and Lead-free, ensuring a hypoallergenic and worry-free wearing experience.
7. What's your shipping policy?
We offer FREE Worldwide Shipping. Shipping times may vary based on your location. You can find detailed information in our Shipping Policy on our website.
8. How can I reach your customer support team?
For any questions, concerns, or assistance, please email us at support@eleanorjewelry.com. Our dedicated support team will respond to your inquiries as quickly as possible.
Thank you for choosing Eleanor Jewelry for your premium S925 sterling silver jewelry needs. We look forward to serving you and helping you find the perfect piece to treasure or gift.